Give me my money you bastards
We changed electricty suppliers. Why? Because the current suppliers were overcharging us massively.
So I phone up to provide the meter reading and that’s where the fun begins.
“Here’s our final meter reading to you like you asked in your letter”
“That’s different to what your new supplier told us, do you want me to change it now or just ignore this?”
“Lets get it sorted now.”
“OK, hang on.”
/5 minutes later
“OK, it’s done now, the cheque that was on it’s way is now invalid and we’ll issue a new cheque which should get to you some time in February”
“Sorry? February? If I owed you £500 (Yes, that’s how much we’ve been overcharged) you’d be on my back immediately, I’d not get two months to pay you back, you’d set the lawyers on me after 5 days.”
“You didn’t let me finish before sir, (I don’t remember him even starting), this now has to be re-processed through our admin department (clearly the slowest department on earth), and there’s christams so it’ll be February.”
“But when I asked to get it sorted now, you didn’t then say ‘you understand this will add two months onto you getting the cheque’. Would you like an extra 500 quid leading up to Christmas? Do you understand why I’m trying to get this sorted now? Come on, you must understand this is a lot of money to anyone and we want it as soon as possible and getting it before Christmas would be a bonus, change it back, forget I phoned you.”
What a bunch of cock. He was a right arsey little bastard too. I try to do the right thing and it cocks us up. 500 quid extra!!! He seemed to agree to do it but I bet he doesn’t because I had a go at him.
And don;t get me started on the phone bill. They send us a letter dated date n which is 4 days ago saying they’re cutting the phone off unless we pay them 200 quid right now (my wife mis-understood the package I’d got which was free calls anytime to landlines only), we’d had no statement or warning letters.
So we sorted it too late and they cut us off, 15 years paying them a fortune and they cut us off like that because they didn;t send us any bills. CUNTS! So I phoned, paid the bill and let them know we’re changing providers very soon now purely because of their shitty business attitude. Watch them run scared now!! Eh! Eh!!
things that blow | admin | 
December 5, 2009 12:01 am
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By badger dave, December 5, 2009 @ 12:19 pm
I’ve had similar fun with student finance, got my loan sorted and first installment in October and then 6 letters last week 3 of which say my course is not funded by them (It bloody is) and 3 saying they’re going to pay my tuition fees and give me a loan. Obviously you can’t speak to anyone who makes these decisions just poor sods who have to tell the public they’re not getting any money.
Ace.
By Zokes, December 6, 2009 @ 3:54 pm
Set the previously mentioned ‘family from hell in the making’ on them. Simples
By Dave, December 7, 2009 @ 12:36 pm
know the anger,, just spent 45 mins on the phone with my insurance trying to understand why they were going to charge me 150 quid to change cars mid term, when the quote that i’d got online from them to ensure that it was worth buying the car was 150 CHEAPER than my original renewal price in April!
(p.s yes i know i can’t drive cause i’ve a broken back,,, but that doesn’t stop me seeing a bargain in the local paper… a4 avant 1.9tdi ‘03′ with only 56k on the clock!)
By samuri, December 7, 2009 @ 1:01 pm
Yeah, i’m convinced that insurance companies let the prices drift up the longer you stay with them. Always worth doing a search each year.
By donk, December 8, 2009 @ 12:14 pm
Defo on insurance, I just renewed, rang up current firm to say I’d seen a cheaper deal online and they knocked £100+ off straight away. Mind you they bunged another £50 back on when I told them we were now en-sprogged.
Dave cancel insurance and SORN it for now?
By Dave, December 9, 2009 @ 11:23 am
no unconsidered donk – thought about it for a while, but i managed to drive for 5 whole mins on sunday (trust me that was a BIG deal) and progress although still slow is getting noticeable. So if it takes a new car to get me driving so be it….
By Lowey, December 14, 2009 @ 9:51 pm
Robbing fuckers. Like you say mate, miss a payment and the they send the horsemen of the apocalypse.
Write to them giving them 5 working days to provide the cheque or issue a writ.
https://www.moneyclaim.gov.uk/csmco2/index.jsp
Cost about £30 ish, but it would be worth it to see the reaction.